Creating Connections: The Hidden Benefits of Gifting in Aged Care

Stuart June 27, 2024

Welcoming new residents to aged care facilities is a delicate and crucial process. One often overlooked yet highly impactful strategy is the practice of gifting. Thoughtful gifts can significantly enhance the experience for new residents, strengthen relationships with their families, and boost staff morale. Here, we explore the hidden benefits of gifting in aged care and how it can contribute to a positive and thriving community.

Enhancing the Resident Experience

A Warm Welcome for New Residents

Moving into an aged care facility can be a challenging transition for new residents. A thoughtful welcome gift such as our Retirement Home Gift Hampers can make a significant difference, helping them feel valued and at home from day one. Research from the International Journal of Hospitality Management highlights that small gestures of kindness can improve emotional well-being and create a sense of belonging. A special welcome gift hamper filled with personal care items, comfort foods, and a personalised note can set a positive tone for their stay.

Strengthening Relationships with Families

Gifting can also play a crucial role in building trust and strengthening relationships with the families of residents. Families want to know their loved ones are cared for and appreciated. A study by the Global Ageing Network found that families felt more reassured and satisfied when their loved ones received personalised attention and thoughtful gestures. By sending welcome gifts or regular tokens of appreciation, aged care facilities can demonstrate their commitment to the well-being of both residents and their families.

Boosting Staff Morale and Retention

Recognising and Rewarding Staff

The dedication and hard work of aged care staff are the backbone of any facility. Recognising their efforts through gifts can significantly impact morale and job satisfaction. According to the Society for Human Resource Management, 82% of employees feel more motivated when their contributions are acknowledged. By rewarding staff with gifts for milestones, birthdays, or exceptional service, facilities can foster a supportive and appreciative work environment, leading to higher retention rates and better care for residents.

Practical Tips for Effective Gifting in Aged Care

To make the most of gifting in aged care, consider the following practical tips:

1. Personalise the Experience: Tailor gifts to the preferences and needs of residents, families, and staff. Personalised gifts show thoughtfulness and care.

2. Focus on Quality: Invest in high-quality gifts that reflect the facility’s commitment to excellence. A well-chosen gift can have a lasting positive impact.

3. Appropriate Timing: Ensure gifts are given at meaningful times, such as during the onboarding of new residents, significant milestones, or holidays.

4. Consistent Brand Values: Choose gifts that align with the facility’s values and image. Consistency reinforces the facility’s identity and mission.

5. Follow Up with Care: Accompany gifts with personal notes or follow-up conversations. This adds a personal touch and reinforces the message of appreciation.

Gifting in aged care goes beyond simple acts of kindness; it is a strategic approach to enhancing resident experience, building trust with families, and fostering a positive work environment for staff. By integrating thoughtful gifting into the facility’s practices, aged care providers can create a welcoming and supportive community that promotes well-being and satisfaction for everyone involved.

At Gourmet Basket, we understand the importance of making residents feel special and appreciated. Our curated gift hampers are designed to bring joy and comfort, making them the perfect choice for welcoming new residents or showing appreciation to staff and families. Explore our new home gift hampers, our gourmet food and wine hampers and our settlement gift hampers, and discover how you can create meaningful connections through the art of gifting in aged care.

TO ORDER: Contact our Corporate Sales Team on 1300 354 393 or email      


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